500-444 Exam Practice Questions prepared by Cisco Professionals
Use Valid New 500-444 Questions - Top choice Help You Gain Success
NEW QUESTION 23
Which service is used to provide authorization between the Identity Provider (IdP) and application?
- A. OAuthv2
- B. SAML
- C. Active Directory Federation Services (ADFS)
- D. Identity Service (IdS)
Answer: C
NEW QUESTION 24
Which two descriptions apply to UC on UCS Spec Based? (Choose two.)
- A. defined as Rule Based
- B. VMware vSphere is optional
- C. VMware vCenter is required
- D. may be available as a packaged offer such as the Cisco Business Edition 7000 Platform
- E. defined as Configuration Based
Answer: D,E
Explanation:
UC on UCS Spec Based is a simplified way of deploying a Unified Communications (UC) solution using the Cisco Business Edition 7000 (BE7000) platform. It is defined as Configuration Based, meaning that the configuration is predefined and the customer is not required to manually configure the system. Additionally, it may be available as a packaged offer, as is the case with the BE7000 platform. Reference: https://www.cisco.com/c/en/us/products/unified-communications/uc-on-ucs-spec-based/index.html
NEW QUESTION 25
Which two validations will be completed for the PCCE production deployment model on an ESXi server?
(Choose two.)
- A. Correct RAM and CPU are being deployed.
- B. Linux verification for containers.
- C. The hypervisor provides enough power.
- D. The lab is deployed properly.
- E. Ensure that the correct servers are on the correct sides.
Answer: A,D
NEW QUESTION 26
Which three features does Cisco Unified Border Element provide when CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)
- A. Secure communication using flow around mode
- B. Normalize SIP messages using SIP profiles
- C. NAT for address hiding D Demarcation point between networks
- D. Silent Monitor inbound voice calls
- E. Record calls by forking the media using build-in-bridge
Answer: A,D,E
NEW QUESTION 27
Which two certificates need to be uploaded to VOS servers for CA Signed certificate management? (Choose two.)
- A. 3rd party signed Certificate
- B. CA Certificate:tomcat
- C. CA Signed Certificate from CSR Request:tomcat-trust
- D. CA Signed Certificate from CSR Request:tomcat
- E. CA Certificate:tomcat-trust
Answer: C,E
NEW QUESTION 28
Which powerful tool supports Element Grouping, Time of Day routing, and Call Admission Control?
- A. CUCM
- B. CUBE
- C. VGW
- D. CUSP
Answer: B
Explanation:
The powerful tool that supports Element Grouping, Time of Day routing, and Call Admission Control is CUBE (Cisco Unified Border Element). CUBE is a powerful routing tool that provides intelligent call routing, call admission control, and Quality of Service (QoS) for voice, video, and data traffic. It supports Element Grouping, which allows for multiple paths for the same endpoint to be used for load balancing and redundancy. It also supports Time of Day routing, which allows for the selection of a routing path based on the time of day for a call. Finally, it supports call admission control, which ensures that calls are routed according to the QoS parameters set by the administrator.
References: [1] https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-border-element/datasheet-c78-735741.html [2] https://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/cube-book/cube-book.html
NEW QUESTION 29
What are the Active and Configured agent counts for the 2K deployment model?
- A. 2K/12K
- B. 2K/10K
- C. 2K / 8K
- D. 2K/4K
Answer: D
Explanation:
For the 2K deployment model, the Active and Configured agent counts are 2K/4K. This means that there are 2,000 Active agents and 4,000 Configured agents. The Active agents are those agents who are currently logged in and working on the system, while the Configured agents are those agents who have been set up on the system but are currently not logged in. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/unified_cca/10_5_1/ccuf_b_unified-cca-105-deployment/ccuf_b_unified-cca-105-deployment_chapter_01001.html
NEW QUESTION 30
Where are external voice DNs sourced from in a CCE Dial Plan?
- A. CVP
- B. VGW
- C. CUCM
- D. CUBE
Answer: C
NEW QUESTION 31
What is the URL for the VOS O/S admin page?
- A. https://<FQDN>:8443/cmplatform
- B. https://<FODN>:80/cmplatform
- C. https://<FQDN>:8443/vosplatform
- D. https://<FQDN>:8443/osadmin
Answer: A
NEW QUESTION 32
What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)
- A. defined as Rule Based
- B. VMware vSphere is required
- C. VMware vSphere is optional
- D. VMware vCenter is required
- E. defined as Configuration Based
Answer: B,E
NEW QUESTION 33
Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose two.)
- A. Root certificate
- B. Domain validation certificate
- C. Self-signed certificate
- D. Digital certificate
- E. Certificate authority certificate
Answer: C,E
Explanation:
Explanation
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1151/Admin
NEW QUESTION 34
Which two descriptions apply to UC on UCS Spec Based? (Choose two.)
- A. VMware vSphere is optional
- B. VMware vCenter is required
- C. may be available as a packaged offer such as the Cisco Business Edition 7000 Platform
- D. defined as Rule Based
- E. defined as Configuration Based
Answer: C,D
NEW QUESTION 35
What is needed to execute a particular script that is configured using script explore for a specific time?
- A. Dialed Number mapped to a CallType
- B. Agent mapped to Dialed Number and Dialed Number in turn mapped with scheduled script
- C. Dialed Number mapped to a CallType and in turn mapped to a scheduled script
- D. Dialed Number with scheduled script
Answer: B
NEW QUESTION 36
Which three tools are used to download logs for CCE troubleshooting? (Choose three.)
- A. DUMPLOG
- B. RTTEST
- C. Unified System CLI
- D. PROCMON
- E. OPCTEST
- F. Diagnostic framework portico
Answer: F
NEW QUESTION 37
What is needed to execute a particular script that is configured using script explore for a specific time?
- A. Dialed Number mapped to a CallType
- B. Agent mapped to Dialed Number and Dialed Number in turn mapped with scheduled script
- C. Dialed Number mapped to a CallType and in turn mapped to a scheduled script
- D. Dialed Number with scheduled script
Answer: C
Explanation:
In order to execute a particular script that is configured using script explorer for a specific time, it is necessary to map the dialed number to a call type, and in turn, map the call type to a scheduled script.
The dialed number is the number that a customer dials to reach the contact center. When the call is received, the call type is determined based on the dialed number. The call type is a category that describes the type of call, such as sales, support, or billing.
Once the call type is determined, the appropriate script can be executed. Script explorer allows you to configure different scripts for different call types and schedule them to be executed at specific times.
To ensure the correct script is executed at the right time, the dialed number must be mapped to the appropriate call type, and the call type must be mapped to the scheduled script.
Cisco ICM Script Explorer (https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-command-reference-guides-list.html) Cisco ICM Call Type (https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_5_1/configuration/guide/ICM_BK_I3C936F3_00_configuration-guide-10-5-1/ICM_BK_I3C936F3_00_configuration-guide-10-5-1_chapter_01.html)
NEW QUESTION 38
How are microapps defined and configured using PCCE Web Administration Manager (S.P.O.G)?
- A. Route Settings -> Sip Server Groups
- B. Route Settings -> Media Routing Domain
- C. Call Settings-> IVR Settings->Network VRU Scripts
- D. Desktop Settings -> Resources -> Call Variables Layout
Answer: B
Explanation:
Microapps are defined and configured using the Web Administration Manager (S.P.O.G) in the Route Settings -> Media Routing Domain section. In this section, you can define and configure the microapps that will be used in the CVP environment. You can define the microapps, set the default values, and configure the routing logic for each microapp. Additionally, you can define the audio files and scripts that will be used with the microapps.
References: [1] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/ccce85install/ccce85install_chapter_0101.html [2] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/ccce85cfg/ccce85cfg_chapter_0602.html
NEW QUESTION 39
Which telephony deployment is between a TDM trunk and a VOIP?
- A. CUCM
- B. Voice gateway (VGW)
- C. CUSP
- D. CUBE
Answer: B
Explanation:
The telephony deployment between a TDM trunk and a VOIP is a voice gateway (VGW). A voice gateway is a hardware or software device that acts as a bridge between a TDM trunk and a VOIP network. It allows TDM and VOIP calls to be connected and terminated, and can also provide additional features such as call routing, call forwarding, call waiting, and call recording. CUCM, CUBE, and CUSP are not involved in this type of deployment.
NEW QUESTION 40
What are two roles of a Certificate Authority (CA) in a trusted third-party CA certificate? (Choose two.)
- A. to provide validation of certificate requests
- B. to generate a new Certificate Signing Request (CSR)
- C. to import the root CA certificate to each component
- D. to issue a CA signed Identity certificates
- E. to provide domain validation certificate
Answer: A,D
Explanation:
1. to provide validation of certificate requests: A CA is responsible for verifying the identity of an entity before issuing a certificate. This includes verifying the entity's identity, such as by checking government-issued identification or business registration documents.
2. to issue a CA-signed Identity certificates: After validating the entity's identity, the CA issues the certificate, which is signed by the CA's private key. This certificate can be used to authenticate the identity of the entity, establish trust and secure communication.
References:
https://tools.ietf.org/html/rfc5280
https://www.globalsign.com/en/ca-services/what-is-a-ca/
NEW QUESTION 41
What are two considerations for Active Directory (AD)? (Choose two.)
- A. supports multi-domain, single AD Forest topology
- B. Remote Access Control is available for software
- C. global catalogs are required at each AD site
- D. user interface available
- E. Read-Only Domain Controllers (RODC) are supported
Answer: A,E
Explanation:
Two considerations for Active Directory (AD) are that Read-Only Domain Controllers (RODC) are supported and that it supports multi-domain, single AD Forest topology. RODC are used to provide secure access to AD data in remote locations, and the multi-domain, single AD Forest topology allows multiple domains to be managed from a single AD forest. Additionally, global catalogs are required at each AD site to enable efficient searches across the entire AD forest. AD does not provide a user interface, but Remote Access Control is available for software that is used to manage and administer the AD environment.
NEW QUESTION 42
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