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Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Admin at a security-conscious financial services company. You're rolling out Enterprise Mobility Management (EMM) across the organization.
Leadership asks if it is possible to require guests to use the Slack for EMM app.
How should you respond to this request?
(Select the best answer.)

A) Guests are required to use the Slack for EMM app by default.
B) Guests can only login through the desktop app to access your workspaces.
C) It's not possible to require guests to use the Slack for EMM app.
D) Guests can be required to use the Slack for EMM app.

2. Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)

A) Invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.
B) Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.
C) Direct message (DM) an Org Owner requesting that their consultants be added as guests.
D) @mention their Workspace Admin in the appropriate #proj channel to request guest access.

3. You're a Workspace Admin on the Slack Pro plan.
Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.
What should you recommend?

A) Stay on the Slack Pro plan, and enable domain claiming.
B) Upgrade to the Slack Business+ plan, and enable Enterprise Key Management (EKM).
C) Upgrade to the Slack Enterprise Grid plan, and enable domain claiming.
D) Ask your Org Owner to enable two-factor authentication (2FA).

4. You're the Primary Org Owner of a large Slack Enterprise Grid org composed of 10 workspaces for individual business units.
How should you delegate responsibilities appropriately?

A) Delegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests.
B) Delegate an Org Owner from each business to handle everyday tasks, such as member requests.
C) Delegate an Org Admin from each business unit to handle everyday tasks, such as member requests.
D) Create a multi-workspace channel for selected members to manage all admin requests for the organization.

5. Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org.
Large Inc.'s Human Resources (HR) director is looking to streamline how they:
* Share department-specific policies, and
* Handle sensitive questions hiring managers may have regarding recruiting and candidate offers.
Each department has its own separate Enterprise Grid workspaces. How should the HR director use Slack for this use case?
(Select the best answer.)

A) Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel.
B) Create separate hiring manager group direct messages (group DMs) for each Department.
C) Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.
D) Create a private channel in the HR workspace, and add the departmental hiring managers to that channel.

Solutions: