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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. Using the Upgrade selection from Manager, File-Advanced-Upgrade, assuming all passwords have been set, and all security settings are left at the default values, which account is required when upgrading Avaya IP Office™ 500V2?

A) System
B) Security
C) Administrator
D) Manager

2. You have purchased a pre-configured Avaya Application Server, which includes Voicemail Pro and one-X® Portal applications. You need to verify if both applications are running.
Which application should you use, and what steps would you take to confirm the status of the applications?

A) Web Manager Application, navigate to the System Status > Applications menu and check for the status of Voicemail Pro and one-X® Portal.
B) Monitor Application, check the status of the applications on the home screen dashboard.
C) Manager Application, navigate to the Server > Applications menu and check the status of Voicemail Pro and one-X® Portal.
D) Application Server, log in and run a command to check the status of the applications.

3. A company with 500 users has a single IP Office Server Edition providing telephony, presence and Instant Messaging, UMS, Conferencing, and Mobility support. They are acquiring a remote company with 400 users. They want to ensure all IP Office features are available to everyone and maintain Avaya support.
What is the minimum hardware requirement to achieve this?

A) IP Office Server Edition with additional hardware resources
B) IP Office Cloud Edition with added software licenses
C) IP Office Cloud Edition with added hardware resources
D) IP Office Server Edition with added software licenses

4. When backing up the Avaya IP Office™ solution with the Web Manager, and the Voicemail Pro Full Backup set is selected, which statement is true about the Voicemail Pro set that is chosen?

A) Both voicemail messages and custom entry prompts are not backed up.
B) The backup for Voicemail Pro set, can only be selected as Full Backup.
C) The backup process for Voicemail sets backup the configuration, voicemail messages, and call flow custom entry prompts.
D) Only the Call Flow custom entry prompts are not backed up.

5. Which of the following licenses provides a device with the ability to use screenpops, control several telephone devices, make third-party calls, and monitor hunt group queues?

A) TAPILink Pro License
B) SIPTrunking License
C) One-X® Portal License
D) Third-Party Endpoint License
E) Server Edition License

Solutions: