Exam Name: Avaya Aura® Core Components Support Certified Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Updated: Jul 27, 2026
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Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Messaging and Unified Communications | - UC application integration concepts - Voicemail and messaging integration |
| Topic 2: Avaya Aura Core Architecture | - System architecture and components overview - Core services and communication flows |
| Topic 3: Troubleshooting and Maintenance | - Fault isolation and diagnostic tools - System monitoring and performance analysis |
| Topic 4: System Manager | - System configuration and management - Security and user provisioning |
| Topic 5: Session Manager | - Integration with enterprise telephony services - SIP routing and session handling |
| Topic 6: Communication Manager | - User administration and endpoints - Call routing and feature configuration |
Avaya Aura® Core Components Support Certified Sample Questions:
1. How can you view the entire contents of the current Avaya Aura@ Communication Manager (CM) call processing log file, specifically for a certain date range?
A) By using the CM SAT to enter the list callp log all commands
B) By using the CM SAT to enter the display callproc log all command
C) By using the Linux cd to /var/log/esc and ls -l commands to find current <log filename>; cat <log file name>
D) By using the Linux cd to /var/log/Avaya and cat ecs.log commands
E) By using the Linux command grep to filter the log file contents based on a specific date range
F) By using the Linux cd to /var/log/Avaya and cat callproc.log commands
2. A customer explains that calls are failing to route from Avaya Aura Session Manager (SM) A (managed by Avaya Aura System Manager (SMGR) A) to an Avaya Aura Session Manager (SM) B (managed by Avaya Aura System Manager (SMGR) B). When you check the configuration in Avaya Aura Session Manager (SM) A, which statement describes what should you look for?
A) SM B is defined as a SIP Entity of type "Session Manager" +Entity Link, Dial Pattern, and Routing Policy.
B) SM B is defined as a SIP Entity of type "other" +Entity Link.
C) SM B is defined as a SIP Entity of type "other" +Entity Link, Dial Pattern, and Routing Policy.
D) SM B is defined as a SIP Entity of type "Session Manager" +Entity Link.
E) SM B is defined as a SIP Entity of type "System Manager" +Entity Link, Dial Pattern, and Routing Policy.
3. Refer to the Exhibit.
What are the necessary configurations needed to enable a call between AST 1011111 and Remote Worker AST 1011112? (Choose all that apply.)
A) Configure a trusted SIP Entity and Entity link for remote workers in Avaya Session Border Controller for Enterprise (SBCE).
B) Disable SIP Options in Avaya Session Border Controller for Enterprise (SBCE).
C) Configure the Remote Worker AST differently from the Office Worker AST in the Avaya Aura System Manager (SMGR) user profiles.
D) Set the Remote Worker AST to register from an IP address equal to the Avaya Session Border Controller for Enterprise (SBCE) Remote Worker Public IP address.
E) Enable NAT traversal in Avaya Aura Session Manager (SM).
4. What is the correct statement about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP-Trunking and Remote Worker services?
A) SBCE should not be used for both SIP-Trunking and Remote Worker services simultaneously.
B) SIP-Trunking and Remote Worker services can share the same IP address on the same interface.
C) Only one IP-address should be configured for both SIP-Trunking and Remote Worker services.
D) SIP-Trunking and Remote Worker services must use different IP addresses configured on separate interfaces.
E) None of the above.
5. In which four ways can you verify the Avaya Aura Communication Manager (CM) license status? (Choose four.)
A) Using the CM System Administration Terminal, run the status license command.
B) Using the CM Linux console interface, run the license list command.
C) Using the CM System Administration Interface, access the WebLM > status license menu.
D) Using the System Manager Web GUI, access the CM element > license menu.
E) Using the CM Linux console interface, run the statuslicense command.
F) Using the System Manager Web GUI, access the CM element > alarms menu.
G) Using the CM System Administration Terminal, run the test license command.
H) Using the CM System Administration Terminal, run the license list command.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A,C,D,E | Question # 4 Answer: B | Question # 5 Answer: A,C,D,E |
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