[2025] Verified C-THINK1-02 Dumps Q&As - 1 Year Free & Quickly Updates
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SAP C_THINK1_02 certification exam validates an individual's knowledge and skills in using design thinking methodologies to tackle real-world business challenges. It creates a foundation of understanding for the design thinking process, principles, and practices to drive innovation and business growth. SAP Certified Associate - Design Thinking certification is a valuable asset for professionals looking to enhance their skillset and advance their career in the design thinking field.
NEW QUESTION # 43
What are some techniques for reframing a design challenge?
- A. Using 2-by-2 axis mapping
- B. Brainstorming key expressions
- C. Using causal mapping
- D. Storytelling
Answer: B
NEW QUESTION # 44
What activities do you perform in the Synthesis phase? Note; There are 3 correct answers to this question.
- A. Share raw data
- B. Establish a "divergent" state of mind.
- C. Establish a "convergent" state of mind
- D. Generate ideas
- E. Derive insights
Answer: A,C,E
Explanation:
Thesynthesis phaseis where raw data from the discovery phase is analyzed and transformed into actionable insights. This phase involves both divergent and convergent thinking to organize information and identify patterns. Below is a detailed explanation of the correct answers:
* Definition:Deriving insights involves analyzing data to uncover patterns, themes, and opportunities for innovation.
* Why it's performed during synthesis:
* Insights form the basis for defining the design challenge and guiding subsequent phases.
* SAP Design Thinking methodology emphasizes the importance of synthesizing data to move from observations to actionable conclusions.
NEW QUESTION # 45
Where is the focus and starting point when working on a Design Thinking challenge? Note; There is 1 correct answer to this question.
- A. Intuitive product features.
- B. Human values
- C. Technical feasibility
- D. Business viability
Answer: B
Explanation:
The focus and starting point of any Design Thinking challenge is rooted inhuman-centered design, which prioritizes understanding and addressing the needs, emotions, and experiences of users. This approach ensures that solutions are not only functional but also meaningful and impactful for the people they are designed to serve.
* Option A: Business viabilityWhile business viability is important, it is not the starting point in Design Thinking. It is considered later in the process when evaluating potential solutions.
* Option B: Technical feasibilityTechnical feasibility is a critical factor but comes into play during the Prototyping and Testing phases, not at the beginning of the challenge.
* Option C: Intuitive product featuresIntuitive product features are outcomes of the Design Thinking process, not the starting point. They emerge after understanding user needs and synthesizing insights.
* Option D: Human valuesThis is the correct answer. The Design Thinking process begins with empathy, focusing on human values and understanding the user's perspective. By prioritizing human values, teams can create solutions that resonate deeply with users and address their real needs.
NEW QUESTION # 46
A____________________________should not be too narrow, nor should it be too broad.You want to have the freedom to imagine, but you also want to have some boundaries in order to manage the process.
Note: There are 1 correct answers to this question.
- A. fill-in-the-blank
- B. design challenge
- C. Observe
- D. Boundaries
Answer: B
NEW QUESTION # 47
In which phase of the Design Thinking process is the focus on creating choices? Note: There is 1 correct answers to this question.
- A. Synthesis
- B. Prototyping.
- C. Research
- D. Scoping
Answer: C
NEW QUESTION # 48
Referring to the Blue Ocean Strategy, what are elements of the REICC technique? Note: There are 3 correct Answers to this question.
- A. Consume
- B. Enhance
- C. Increase
- D. Reduce
- E. Combine
Answer: C,D,E
NEW QUESTION # 49
How would an interview team identify the workarounds that users perform? Note: There are 2 correct answers to this question.
- A. By asking binary questions.
- B. By asking "why" questions
- C. By observing the environment, tools used and body language
- D. By understanding the user types and the context of the challenge
Answer: B,D
NEW QUESTION # 50
In which phase of the Design Thinking process is the focus on creating choices? Note: There is 1 correct answers to this question.
- A. Research
- B. Synthesis
- C. Prototyping.
- D. Scoping
Answer: C
Explanation:
The Design Thinking process consists of several phases, each with a distinct focus. Creating choices refers to generating multiple potential solutions to a problem, which occurs during thePrototypingphase.
* Option A: ScopingScoping involves defining the problem space and setting boundaries for the challenge. It does not focus on creating choices but rather on framing the problem.
* Option B: ResearchResearch, particularly in the Empathy phase, focuses on understanding users and their needs. While insights from research inform idea generation, the creation of choices happens later.
* Option C: Prototyping.This is the correct answer. During the Prototyping phase, teams generate multiple ideas and create tangible representations of potential solutions. This phase is about exploring different possibilities and iterating based on feedback.
* Option D: SynthesisSynthesis involves analyzing data and identifying patterns to generate insights.
While it informs the direction of solutions, the act of creating choices occurs during Prototyping.
NEW QUESTION # 51
What are the 2 most important techniques that entrepreneurs use during the inspiration phase?
Note: There are 2 correctanswers to this question.
- A. key guiding questions
- B. challenging questions to bring the interviewee to make creative suggestions
- C. user types that you might encounter
- D. Observation and Insight Development
Answer: B,D
NEW QUESTION # 52
What are the 3 main phases of design thinking?
Note: There are 3 correct answers to this question.
- A. Overlapping phases
- B. Ideation (Create)
- C. Implementation (Test)
- D. Inspiration (Empathize)
Answer: B,C,D
NEW QUESTION # 53
If there is a thought leader or analyst available, during which phase will they be most valuable? Note; There is
1 correct answer to this question.
- A. Prototyping
- B. Ideation.
- C. Research
- D. Implementation
Answer: C
Explanation:
Thought leaders and analysts provide valuable expertise and insights that can significantly enhance the Design Thinking process. Their contributions are most impactful during theresearch phase, where their knowledge helps frame the problem and guide data collection. Below is a detailed explanation:
* Definition:The research phase involves gathering data to understand the problem space, user needs, and context.
* Why thought leaders are valuable here:
* Thought leaders and analysts bring deep domain expertise and industry knowledge, helping to identify trends, patterns, and emerging challenges.
* Their insights can inform the development of research questions, guide fieldwork, and validate findings.
* SAP Design Thinking methodology highlights the importance of leveraging expert input during research to ensure a comprehensive understanding of the problem.
NEW QUESTION # 54
In which project phases would you leverage Design Thinking within "classic" implementation projects?
Note: There are 2 correct Answers to this question.
- A. Kickoff
- B. Realization
- C. Preparation for go live
- D. Scoping
Answer: A,D
NEW QUESTION # 55
What will provide many insights you will benefit from while building a solution?
Note: There are 1 correct answers to this question.
- A. Interview your users
- B. Create a persona
- C. Test your sketches with users
- D. Sketch a prototype
Answer: A
NEW QUESTION # 56
What is BUILD THEN SHIR hope hypothesis was correct 1. very costly if wrong?
Note: There are 1 correct answers to this question.
- A. Free methodology
- B. New methodology
- C. Advanced methodology
- D. Old methodology
Answer: D
NEW QUESTION # 57
What is a characteristic of an insight? Note: There is 1 correct answer to this question.
- A. The understanding of tasks and process steps described by users
- B. The understanding of the pain point a user has
- C. The understanding of the user's key needs.
- D. The understanding of the true nature of something
Answer: C
NEW QUESTION # 58
What is the recommended practice when running an interview for empathy? Note: There is 1 correct answer to this question.
- A. Encourage stories
- B. Suggest answers
- C. Ask long questions
- D. Ask binary questions
Answer: A
NEW QUESTION # 59
A workshop that you coached resulted in some paper-based sketches and low-fidelity prototypes of a software application user interface. Why would you recommend the creation of mock-ups and visual simulations as a good way to drive the workshop results forward towards implementation? Note: There are 3 correct Answers to this question.
- A. A mock-up is a good way to manage "wild ideas" during prototyping.
- B. A mock-up further unleashes creativity through visualization.
- C. A mock-up transforms user stories into backlog items.
- D. A mock-up prevents non-participants from misinterpreting the results.
- E. A mock-up removes ambiguity and gives further security in terms of feasibility.
Answer: B,D,E
NEW QUESTION # 60
Recognizing__________________generates insights that enable us to see everyday things in a new light.
Note: There are 1 correct answers to this question.
- A. Multiplication
- B. Remember the Future
- C. Patterns
- D. Persona
Answer: C
NEW QUESTION # 61
You are in the phase when you capture interview results. What are the goals of a "structured wall of data"?
Note: There are 2 correct answers to this question.
- A. To identify interview results that lie outside of the problem space.
- B. To crystallize key user types, needs and insights from interview stories
- C. To frame the potential solution space of the challenge
- D. To identify common topics and understand the meaning of interview results
Answer: B,D
Explanation:
The "structured wall of data" is a visual tool used during the Empathize phase to organize and analyze qualitative data collected from interviews. Here's why the correct answers are A and B:
* Why this is correct:A structured wall of data helps teams cluster similar themes, patterns, and insights from interview transcripts. By organizing data visually, participants can identify recurring topics and extract meaningful insights about user needs and pain points.
NEW QUESTION # 62
What are the 3 steps to interviewing?
Note: There are 3 correct answers to this question.
- A. challenging questions to bring the interviewee to make creative suggestions
- B. Think about whom you want to interview
- C. Draft an introduction to the interview that lays out your intentions and the purpose of the interview
- D. Prepare your interview questions
Answer: B,C,D
NEW QUESTION # 63
How many building blocks are defined in the business model canvas? Note: There is 1 correct answer to this question.
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
Explanation:
TheBusiness Model Canvas (BMC)is a strategic management tool used to visualize, design, and innovate business models. It is widely referenced in SAP Design Thinking methodology as a way to align teams around a shared understanding of a business model. Below is a detailed explanation of the Business Model Canvas and its building blocks.
What is the Business Model Canvas?
The Business Model Canvas is a one-page framework that provides a holistic view of a business model. It consists ofnine building blocksthat cover the key areas of a business, including value proposition, customer segments, revenue streams, and more. These building blocks are interconnected and help teams analyze and refine their business models effectively.
The Nine Building Blocks of the Business Model Canvas
According to SAP Design Thinking methodology and the original framework developed by Alexander Osterwalder, the nine building blocks are:
* Customer Segments: Identifies the different groups of people or organizations that the business aims to serve.
* Value Propositions: Describes the unique value or benefits the product/service offers to the customer segments.
* Channels: Outlines how the business delivers its value proposition to customers (e.g., through physical stores, online platforms, etc.).
* Customer Relationships: Defines the type of relationship the business establishes with each customer segment (e.g., personal assistance, self-service, etc.).
* Revenue Streams: Lists the sources of income generated from each customer segment.
* Key Resources: Identifies the most important assets required to make the business model work (e.g., human resources, technology, etc.).
* Key Activities: Specifies the critical actions the business must take to operate successfully.
* Key Partnerships: Highlights the network of suppliers, partners, and alliances that support the business.
* Cost Structure: Breaks down the major costs involved in operating the business model.
Why is the Number of Building Blocks Important?
The nine building blocks are designed to provide a comprehensive yet concise overview of a business model.
Each block plays a specific role in ensuring that all aspects of the business are considered, from customer needs to operational requirements. This structured approach ensures that no critical element is overlooked during the design or innovation process.
SAP Design Thinking Reference
In SAP's Design Thinking methodology, the Business Model Canvas is often used during the"Ideate"and
"Test"phases. It helps teams align on the business context of their solutions and ensures that ideas are feasible, viable, and desirable. The nine building blocks provide a common language for cross-functional teams to collaborate effectively.
Why Not the Other Options?
* A. 7: This is incorrect because the Business Model Canvas explicitly defines nine building blocks.
Seven would omit critical components like Key Partnerships or Cost Structure.
* B. 8: This is also incorrect for the same reason. Eight would leave out one essential building block, leading to an incomplete analysis.
* C. 10: While some variations or extensions of the Business Model Canvas exist, the original and widely accepted version includes exactly nine building blocks.
Conclusion
The correct number of building blocks defined in the Business Model Canvas is9. This answer is verified as accurate based on both the original framework by Alexander Osterwalder and its application in SAP Design Thinking methodology.
By adhering strictly to SAP's Design Thinking principles, this answer is comprehensive and verified.
NEW QUESTION # 64
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