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Salesforce Certified Education Cloud Consultant Sample Questions:

1. A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.
Which step should the consultant recommend?

A) Log a case with Salesforce Support to increase limits.
B) Develop a Performance Testing Strategy.
C) Use a third-party testing automation tool.

2. The system admin has asked for training so users can learn basic Salesforce functionality at their own pace and track lesson completion. The IT department budget for paid training is very low.
What should the consultant recommend?

A) Trailblazer Community
B) Trailhead
C) Salesforce Einstein
D) Power of Us Hub

3. Advisors at a university send follow-up emails to each of then assigned students. The advisors want to use Student Success Hub to enable this process.
Which solution should a consultant implement?

A) Alerts
B) Queue Management
C) Mass Actions

4. The Alumni Association is interested in using Education Cloud to support its operations The Association tracks alumni interests and hosts networking activities.
Which of these Education Cloud considerations should the consultant discuss with the Association?

A) Install NPSP into their Education Cloud environment.
B) Leverage a third-party app to support event management.
C) Install Insights Platform to understand alumni data.

5. A university plans to use a sandbox for staff training. Since sandbox environments contain personal information, the university needs a solution that will keep sensitive information anonymous.
What should the consultant recommend to ensure that student information remains private?

A) Salesforce Data Mask
B) Salesforce Shield
C) Formula Fields
D) Event Monitoring

Solutions: