Exam Name: Salesforce Certified Experience Cloud Consultant
Certification Provider: Salesforce
Corresponding Certification: Salesforce Consultant
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Instant Download Salesforce : EX-Con-101 Questions & Answers as PDF & Test Engine
Updated: Aug 28, 2026
No. of Questions: 187 Questions & Answers with Testing Engine
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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Change Management and Training | 13% | - Develop user adoption strategy and documentation - Define support processes and escalation paths - Create training materials and end-user guides - Plan and execute change management activities |
| Discovery and Scoping | 18% | - Define scope and create solution design - Identify key stakeholders and user personas - Understand customer business objectives and challenges - Assess organizational readiness for digital transformation |
| Implementation and Integration | 28% | - Implement Einstein bots and chat functionality - Integrate external systems via APIs and connected apps - Implement search functionality and content tagging - Configure email and notification templates - Configure SSO and authentication providers - Build and configure Experience Builder pages and components |
| Solution Design and Business Logic | 28% | - Set up and manage CMS content and files - Design data access and visibility rules - Implement security model (profiles, permission sets, sharing rules) - Configure navigation, menus, and site structure - Design Experience Cloud site architecture (themes, templates, branding) - Configure Lightning Web Components for customizations |
| Analytics and Monitoring | 13% | - Monitor site performance and user engagement - Implement error handling and logging - Configure Site.com analytics and reporting - Conduct user feedback collection and optimization |
Salesforce Certified Experience Cloud Consultant Sample Questions:
Question 1
Universal Containers (UC) isimplementing a community for its retailers.
How can UC give retail store managers access to the records owned by their peers and subordinates?
A. Put retail managers in a manager role.
B. Email retail managers best practiceson how to manually share data.
C. Give retail managers Super User access.
D. Set OWD to public, and manage access via Apex Sharing.
Question 2
Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers
A. Up to 2,000 audiences can be created.
B. Components in the template header and footer sections cannotbe assigned to an audience.
C. Record Type criteria cannot be assigned to a component.
D. Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs.
E. Domain criteria are not available in sandbox or Developer Edition orgs.
Question 3
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.
A. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.
B. Changing the Salesforce CDN overwritesLDS defaults.
C. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.
D. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.
Question 4
Universal Containers (UC) is a conglomerate with various lines of business operating worldwide. UC helps finance crop research, provides insurance services to coffee growers, and manufactures specialized coffee machines and other products. UC also has a franchise unit to help grow its franchise business worldwide. UC is planning to build multiple portals and sites to support itsvarious lines of business.
What two points should UC keep in mind when selecting a template for these sites and portals?
Choose 2 answers
A. InsuranceAgent Portal template becomes available once Financial Services Cloud is correctly set up in an org.
B. Industry-specific templates are available today but not Lightning Bolt solutions.
C. Industry-specific templates as well as Lightning Bolt solutions areavailable today.
D. Industry-specific Lightning Bolt solutions are available today but not templates. Pencil & Paper
Question 5
The mission of No More Homelessness (NMH) is to help every homeless person in the best possible manner through its Experience Cloud site. NMH's sitemanager wants to set up search engine optimization (SEQ) to ensure NMH's public Experience Cloud site is visible to search engines.
Which two practices does the site manager need to do to ensure SEO is implemented successfully?
Choose 2 answers
A. Check whether a custom robots.txt file to control indexing has been created.
B. Check whether the Experience site is public and activated. Pencil & Paper
C. Check whether manual sitemap refresh happens on the last day of every month.
D. Check whether the SEO Institute has provided the approval for the site with end date.
Solutions:
| Question 1 Answer: C | Question 2 Answer: B,C,E | Question 3 Answer: C | Question 4 Answer: A,C | Question 5 Answer: A,B |
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