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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What is the impact of high group cohesiveness and well-defined performance norms on the productivity of a team?

A) The productivity of the team will improve significantly
B) The productivity of the team will improve slightly
C) The productivity of the team will remain low
D) The productivity of the team will remain as is

2. What is an advantage of a strong organizational culture?

A) There is a formation of strong employee commitment.
B) The internal climate exhibits low behavioral control.
C) There is ambiguity in what employees perceive as expectations.
D) Core values are not intensely held and widely shared.

3. Which statement is true about groupshift?

A) It is not a real-world phenomenon.
B) It is a side-stepping technique.
C) It can be toward caution or toward risk.
D) It cannot be toward greater risk.

4. Three employees meet face-to-face to identify a problem and resolve it through open discussion. Which type of conflict resolution technique is this?

A) Compromising
B) Devil's advocate
C) Smoothing
D) Problem solving

5. Which dimension of the Fiedler contingency model is associated with the degree of influence a leader has over variables such as hiring, firing, discipline, promotions, and salary increases?

A) Leader-member exchange
B) Position power
C) Leader-member relations
D) Task structure

Solutions: