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IBM Case Manager V5.0 Sample Questions:

1. What is the Case Manager Builder?

A) A tool to configure the Case Manager Client
B) A tool for business analysts to design a solution and the artifacts that makes up cases in that solution
C) A tool for case workers to complete their work for each case
D) A tool that deploys solutions into a production environment

2. How are ILOG rules incorporated into a Case Manager Task Workflow?

A) Selecting and configuring the Case Builder Step Editor ILOG Rules step
B) Using the ILOG Rules Studio Case Manager connector
C) Importing the WSDL into Process Designer then configuring Web Service call
D) Using the ILOG custom component through component integrator

3. Which statement best describes the key differences between case management and business process management?

A) Cases may not always involve human participation, while a business process solution always require human interaction
B) The emphasis of case management is on designing a step by step procedure to solve a business problem; the emphasis of business process management is on designing a flexible solution for knowledge workers to solve a repeatable problem
C) Cases tend to be predictable and rely on system control or business rule based control flow
D) In case management, the business problem is solved by a knowledge worker using tasks that may have been modeled; in business process management, the business problem is always solved by following a modeled process

4. In a mashup environment a page consists of which of the following items?

A) The page layout, widget configurations, and widget event wiring
B) The page layout, widget configurations, actions, and widget event
C) The page space, widget configurations, widget event wiring, and theme
D) The page layout, widget event wiring, and the style sheet

5. How does a deployed case management solution map to Process Engine queues and rosters?

A) One queue per role in a solution, one roster per case type
B) One queue per solution, one roster per case type
C) One queue per role in a solution, one roster per solution
D) One queue per case type, one roster per solution

Solutions: