Instant Download Avaya : 72201T Questions & Answers as PDF & Test Engine
Updated: Aug 14, 2026
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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Aura System Manager | 15-20% | - Certificate management - Inventory management - Software and maintenance management - User and element management - System Manager functions |
| Avaya Aura Architecture and Platform Overview | 10-15% | - System Manager role and functionality - Platform positioning and integration - Avaya Aura Architecture components - Core element relationships |
| Messaging and Media Services | 10-15% | - Messaging configuration - Media Server components - Avaya Aura Messaging overview - Audio and video integration |
| Avaya Aura Communication Manager | 25-30% | - Communication Manager architecture - System parameters and defaults - Call routing and translation - Feature management and configuration - Station and line administration - System administration tasks |
| Avaya Aura Session Manager | 20-25% | - SIP entities and connections - Session routing and dial patterns - Session Manager architecture - Entity and adaptation module configuration - SIP routing and policy management |
| Troubleshooting and Support | 10-15% | - Connectivity verification - Log analysis and diagnostics - Common issues and resolution - System monitoring - Performance troubleshooting |
Avaya Aura Core Components Support Sample Questions:
1. In the Avaya Aura Core, Communication Manager can be deployed in which two modes?
(Choose two.)
A) Feature Server
B) Call Server
C) Evolution Server
D) Communication Server
E) Hybrid Server
2. Which two types of Certificate need to be installed on Communication Manager (CM) in order to successfully establish a TLS connection with Session Manager?
A) Site Root certificates and Security certificates
B) Root or Certificate Authority (CA) and SIP default certificates
C) Root or Certificate Authority (CA) and CM Server Identity certificates
D) Backup server and default certificates
3. Which three statements are true regarding Avaya Aura 7.x? (choose three.)
A) Presence Services in Avaya Aura 7 is hosted as an Avaya Breeze?snap-in.
B) System Manager (SMRG) frequently sends heartbeats to SIP Entities.
C) Avaya Aura Communication Manager (CM) performs Collaboration Services.
D) Avaya Aura Session Manager (SM) performs SIP Session Management and Bandwidth Management.
E) The database in Avaya Aura Media Server (AAMS) is periodically synchronized with System Manager (SMGR)
4. Immediately after Registration, how does an Avaya SIP telephone learn if any of its Call Forward features are active right now?
A) It sends a PPM getDeviceData request to Aura Session Manager (SM); Aura Session Manager (SM) replies with a getDeviceData response.
B) It sends a Subscribe ?avaya-ccs-profile event package to Aura Session Manager (SM); Aura Session Manager (SM) in turn replies with a Notify-avaya-ccs-profile.
C) It queries the LDAP database for active feature status.
D) It sends a Subscribe ?avaya-cm-feature-status event package to Aura Communication Manager (CM) via Aura Session Manager (SM).
5. Who is responsible for completing Discipline 4 ?Determining Root Cause, of the 8D Troubleshooting Methodology?
A) Avaya Tier 4
B) Avaya Tier 1
C) Avaya Tier 2
D) Avaya Tier 3
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: C | Question # 3 Answer: A,B,D | Question # 4 Answer: D | Question # 5 Answer: D |
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